Trying to purchase a personalized plan....... please help!!!

[dollych]

Hi,

I tried to purchase a personalized plan tonight off Atomic through pay pal, but it said 'unable to process your request at this time and unable to validate your account'. I signed into my pay pal account ok, but it wouldn't let me proceed to check out. Is this because I have an English account and was trying to pay English??.
I've had no problems with my account ever before.
Could you advise me please?. Thanks x

[bunnywabbit]

It sounds like PayPal has a glitch. I bought my plan in British pounds so don't think it's that. Maybe try again tomorrow.

[nuthinbutpink]

You'd have to call PayPal and ask. They are very helpful via phone. I can verify that it's working on our end though.

[dollych]

Yaaay!!!, just purchased my plan.... it must have been a glitch, you're right!!. Thanks xx

[Georgiasmom]

I purchased a plan with a rush a few days ago...when do I hear from someone? I want to make sure I'm not missing something.

[nuthinbutpink]

I purchased a plan with a rush a few days ago...when do I hear from someone? I want to make sure I'm not missing something.

Hi there. We do have your questionnaires and you should get a message with your plan soon! Thanks so much.

[atomic sagebrush]

I purchased a plan with a rush a few days ago...when do I hear from someone? I want to make sure I'm not missing something.

It was done and sent in to be posted in your custom forum ASAP! :)

[Georgiasmom]

I'm sorry to be annoying- I haven't had time to learn how to use this site. (Hence the custom plan!!) Will I get some sort of message when it arrives? And how do I find my custom forum? Sorry and thank you!!!

[atomic sagebrush]

Yes you'll get a personal message with a link in it and your custom forum is just the same thread your questionnaire is in. If you go into that thread, you will see that you can post at the bottom of your questionnaire, any questions you have. It should be up soon!

[Georgiasmom]

Hi! Can you tell me when I should be seeing it? I'm still a bit unsure if I'm looking in the right place because it sounds like it should already be posted but I'm not seeing it. Thank you!!!

[nuthinbutpink]

Hi! Can you tell me when I should be seeing it? I'm still a bit unsure if I'm looking in the right place because it sounds like it should already be posted but I'm not seeing it. Thank you!!!

It is not posted yet. You will receive an email and a private message with a link and instructions once your plan is ready! Should be soon!

[Georgiasmom]

Hi Atomic,
You posted this 4 days ago that it was done and to be posted ASAP. I assumed I should have gotten it by now if that was 4 days ago, or does it take a lot longer than that? I'm just anxious to get it so that I can try for this next cycle....I'm an oldie, you know! :)

[atomic sagebrush]

I am not sure why it hasn't been posted yet, I'm so sorry. I will check and get back to you.

[Georgiasmom]

Thank you for checking! I didn't want to ask again, but something didn't seem right. :)

[atomic sagebrush]

No I want you guys to ask if something isn't right. I think it should be up soon.

[Georgiasmom]

It was a rush order and it's almost 11 days now...can you please update me on when I will get it? More than just "soon"?

[Georgiasmom]

I didn't mean for that to sound snarky. I just want to know when specifically.

[nuthinbutpink]

I didn't mean for that to sound snarky. I just want to know when specifically.

I will PM you now.

[atomic sagebrush]

I didn't mean for that to sound snarky. I just want to know when specifically.

I understand and once it leaves my hands it goes to other people. I honestly don't know when and I wasn't trying to put you off in any way.

I think it has all been worked out now and I'm really sorry for the inconvenience.

[0camxuc]

They are very helpful via phone. I can verify that it's working on our end though. Will I get some sort of message when it arrives? And how do I find my custom forum?

[atomic sagebrush]

Your posts are very odd to me and make me think you're a spammer. If you are, just know that you're on my radar and will be banned once you start posting spam. If you aren't, I am not understanding the stuff you're posting and we may have a translator issue.