@surgena - when too engorged its hard for baby to latch and I always suggest hand expressing or reverse pressure softening to help soften up the breast, just enough for baby to be able to latch.
As far as other advice, if anyone needs advice I suggest contacting an LLL leader in your area or an IBCLC and make sure they have that credential. An LC is not the same thing and too many times I've seen them give out bad advice. Help over the Internet is useful but sometimes there's a lot more to the story than just one thing and it helps to see latch etc first hand.
