Don't order from genselect

I know you guys tell how to sway what to take and all but I wanted to get the douche then I was going to get the kit so I only had one supplement to take instead of the dozen or so I take now.

So I order the douche mind you I pay over 60.00 for it I think it was 69 and change can't rembember exactly but I can look it up. After almost a month I don't get the product and no email or anything so I email asking them about it. They say FedEx returned it to them saying it was undeliverable. Ok FedEx are assholes in my area. The only shipper I have issues with but normally they call me. The driver is afraid of my emu that is usually in my front yard. I get that that is not there problem. So the jerk at the customer service says I can pay to reship or get a product refund minus 15% restocking fee. Well I'm already out all the frikin shipping for the first time I figure I want it reshipped at least then I get something. So I agree and send my credit card info. What does the crook do? He gives me a refund of a little over 21.00. Why the hell ask me which I wanted if he was going to do what he wanted?

Crooks and rude customer service stay away!!

I agree totally Twins. I'm sorry you wasted your money.

You guys can buy equivalent douches for under $5.00 anyway.

Genselect is a huge ripoff.

In defense of GenSelect: FedEx attempted unsuccessfully 3 times to deliver to this client, and even followed up with a postcard to which there was no response. So, they returned the package to GenSelect. As you know, FedEx is a highly professional service, and their failed attempts are documented online in this client’s tracking information.

We use FedEx exclusively in the U.S. because they offer a signature service that requires the client’s signature for delivery. We have found no other delivery service as professional and economical. Proof of delivery time is important to the timing requirements for the GenSelect system. The client agreed to FedEx delivery for this order.

We offered to reship the package to the client, and she agreed in an email. However, in that SAME email, she told us of the Emu in her yard that prevented deliveries only from FedEx. She also claimed that her fence allowed sticky notes from FedEx to be blown away. And, she claimed not to have received the FedEx postcard.

So, the client has now informed us that she wants a reshipment but that it is impossible to deliver it to her. The only solution we had was to refund the client.

Sorry, Atomic Sagebrush, you can't buy douches equivalent to the GenSelect douches for any price. Our formulas are proprietary, and our supplier is the only one in the U.S. who makes them. They then sell all of them to GenSelect. Remember, GenSelect offers two douche formulas - one for boy babies and one for girl babies. They are completely different. An example of that difference can be found in stores, where only one kind of douche (plain vinegar and water) can be found.

Thanks for sharing your experience, Twins. If you wanted it reshipped, they should have reshipped and if they couldn't do that, you should have gotten a 100% refund. If I were you, I'd contact the Better Business Bureau, The Rip Off Report AND the Attorney General in your state.
I WOULD NEVER DO BUSINESS WITH THAT COMPANY.

By the way, for my state, the Attorney General has a website, yours probably does, too. You should look it up and contact them to make a report. I had to go that route once with a company and thankfully, we were able to work things out and I was refunded my money.

I want an Emu :)

LOL...me, too!! :)

She isn't just a client; she's a person who has a problem with your company. Rather than trying to justify yourself on this forum, you should contact her and refund her the remainder of her money. It's called good customer service--going above and beyond what you need to do to retain a customer.

I too want an emu.

Gee twins sorry about your troubles... Did you say emu... Haha that is so funny, im sorry i shouldnt laugh.. But emu in your front yard scaring the fedex guy... That is gold :)

Quote:

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Originally Posted by GenSelect Support

Sorry, Atomic Sagebrush, you can't buy douches equivalent to the GenSelect douches for any price. Our formulas are proprietary, and our supplier is the only one in the U.S. who makes them. They then sell all of them to GenSelect. Remember, GenSelect offers two douche formulas - one for boy babies and one for girl babies. They are completely different. An example of that difference can be found in stores, where only one kind of douche (plain vinegar and water) can be found.

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I'm sure they have magic Himalayan pixie dust in em or some such (please note - that's sarcasm and I'm sure they have some proprietary formula for making these things), but that doesn't make them worth $40 IN MY OPINION.

Equivalent simply means roughly equal to, not exactly the same as. You can buy a douche that does similar to what the Genselect douches do for less than $5. And actually there are baking soda douches for sale on the market for less than $5 (in addition to jellies) that can sway for a boy, so it's not true that you can only buy vinegar and water douches. Massengil sells three different formulas, one of which is baking soda. $3.47 http://www.drugstore.com/massengill-...6-oz-/qxp26528 I personally don't recommend them because I don't believe douching to be safe or neccesary, but they ARE available.

If you REALLY believe in your product and REALLY believe that it gets 96% success rate, then you have nothing to fear from me, I'm one person and a product that is so amazing and effective will speak for itself. Bill Gates doesn't take time out of his day to hunt down people who say "Windows sucks, use Linux" on minor message boards because he knows his product is preferred by most. ;)

Just in the interest of providing accurate info to people, Genselect does NOT track the success rate of their client base http://www.experts123.com/q/what-is-...customers.html and so the 96% success rate that is oft-quoted is NOT what their customers are getting. The 96% success rate that they claim, is based on one study dating back to 1999, done in a country notorious for early gender-based abortions and IN MY OPINION that fact alone sheds doubt on the results because we have no way to know how reliable this data is - for all we know, couples could have tried 10 times to get their DG, kept that info from the researchers, and only reported the successful attempt. You can read that study for yourselves here. http://www.genselect.com/goodnews/Pr...nicEquilibrium

"These are scams in the highest tradition of Americana going back to the time of PT Barnum," says fertility specialist Dr. Ralph Kazer. Baby Gender Selection Kits A Sham? - CBS News

Dear Atomic Sagebrush, thanks for your comments. The link you provided for a baking soda douche at drugstore.com leads directly to a vinegar and water douche. Additionally, drugstore.com does not offer a plain baking soda douche. They’re very difficult to find, if at all. But, if your readers are interested in a baking soda douche, we found this recipe: Baking Soda Douche / CM Acidity « Fertile Heart Message Boards. There are other varieties including medicated, scented, and Yeast-Gard, but they’re hardly appropriate for Preconception Gender Selection and cannot duplicate the proprietary GenSelect formulas. If non-GenSelect douches could help guarantee our 96% guaranteed success rate, they, too, would be worth considerably more.

WebMD has for many years provided links to studies of douching practices which discourage frequent use but support occasional use. GenSelect agrees, and here’s a link to our FAQ on this subject if you wish to get up to date on the topic: FAQ (Frequently Asked Questions) : GenSelect.com (Is douching safe?).

GenSelect is not Microsoft, and that’s a good thing. By the nature of our business, we enjoy getting involved with our customers and take pride in it. Microsoft does not. We also feel compelled to address misinformation wherever and whenever it occurs because so little is generally known about gender selection other than abortions, expensive sperm sorting, and discredited methods such as Shettles. GenSelect has more experience and success with, and knowledge about, PGS than any other source, period. Our thousands of customers in 99 countries are testament to that.

You are right, GenSelect does not track the success rate of our client base. That’s because we would violate privacy and the results would be inaccurate because the conditions of a clinical test cannot be duplicated with each couple in their home. In other words, their adherence to the directions could never be verified. Here’s a link to elaborate: FAQ (Frequently Asked Questions) : GenSelect.com (What is the success rate among GenSelect customers?). When you take an aspirin, the manufacturer does not monitor their success with your condition. Instead, they rely on their product development, tests, and studies because they have no way to monitor your taking the recommended dosage at the recommended times. We do know, though, that among our thousands of customers worldwide, we only receive three or four refund applications each year.

You are incorrect, however, with your assertion that the “96% success rate that they claim, is based on one study dating back to 1999, done in a country notorious for early gender-based abortions.” First, are you asserting that proven and verified research is invalidated based on when and where it was conducted? Of course it isn’t unless it supports your bias. And second, the source of GenSelect’s 96% success rate claim is not based only on the research you have randomly discredited. Here’s a link to help you understand the facts: FAQ (Frequently Asked Questions) : GenSelect.com (How was the 96% success rate determined?). Also, your theory that the research by a renowned Indian doctor that couples only reported the successful attempts has no basis in fact. Simply put, you should understand that research which is published in respected scientific journals is subject to peer review and must be duplicated in similar studies.

Regarding your link to the five-year-old CBS report featuring just one doctor, Dr. Ralph Kazer, as “the established medical community” is disingenuous at best. Dr. Kazer has no first-hand knowledge of the GenSelect System and has never contacted us for any information at all. It’s easy to stand back and criticize something with you have no experience along with incomplete knowledge. In matter of fact, GenSelect has hundreds of physicians who are either customers or resellers or both. We are comfortable with our reputation in “the established medical community.”

Please let us know if you want additional information.

If your product is so wonderful and you're doing so well, why wouldn't you refund the money of someone you were unable to deliver to?

Massingil DOES sell a baking soda douche. From the link I posted : "Three natural ingredient, hypoallergenic formulas: Extra Mild Vinegar & Water, Extra Cleansing Vinegar & Water, and Baking Soda & Water" Whether Drugstore.com sells them or not, Massengil DOES make them. I never claimed they were sold on Drugstore.com. I actually saw a baking soda douche for sale in a drugstore within the last year.

You bet your boots I absolutely am skeptical of studies done on gender ratio in parts of the world where gender abortions are commonplace. As should everyone be. IN MY OPINION. This is not bias, it's a confounding factor that may have skewed the results of the study.

The way your 96% success rate is presented, IN MY OPINION is highly misleading because it is NOT your customers that are seeing this success rate, it is based on a study. That is NOT clear on your site and you really have to look for it. Number 19 and 61 on the list of Frequently Asked Questions when the 96% number is repeatedly quoted on your site in big bold letters, IN MY OPINION, is not being upfront with information.

I'm quite certain that there are also hundreds of physicians and medical researchers aside from Dr. Ralph Kazer who are neither customers nor resellers of your product. IN MY OPINION it's a little contradictory to imply a 5 year old article is too old to be worthy of consideration and yet use scientific studies to support your product, that are much older than that.

In short, I stick by every word I say and luckily for me it's a free country and I get to express my opinion.

Again, if your business is working for you and you sleep well at night, more power to you. Some crank on the Internet is always spouting off about something and if your product is that awesome, it makes no difference because your results will speak for themselves.

Dear GenSelect Support, if you do not actually track the success rate of your actual client base, that makes you a liar no matter how you try to spin it. I am locking this thread and if you would like to pay to advertise, feel free to go through the proper channels. I've had enough of the claims of douching success.