Close account / cancel subscription

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January 21st, 2015, 06:15 PM
cape grace

Close account / cancel subscription

Hi girls! I posted about a year ago to see how do I go about ending my yearly subscription but the money has come out of my bank account again recently. It's not a huge amount of money but it seems a waste when I have finished coming on here! Is there a way I can stop this from happening ? I signed up for a personalised plan some years ago and got great, great support from here (esp from atomic) and I was lucky enough to have a wonderful daughter but now I would like my subscription to end!!
Maybe you could do this for me or is there an option on here I should check? ?
Thanks! Cape grace
January 21st, 2015, 06:16 PM
nuthinbutpink

I'm happy to take care of that. I'll message you now.
January 22nd, 2015, 01:26 PM
atomic sagebrush

I don't handle that part but just wanted to say hi my friend!! Hope all is going well for you!! (((((hugs)))))
January 22nd, 2015, 01:33 PM
Rosie85

Can I also get mine closed out??! Please!
January 22nd, 2015, 02:03 PM
Keshet

Is the dream membership automatically renewed each year or do we do it manually?
January 22nd, 2015, 02:09 PM
nuthinbutpink

It is a subscription that auto renews but you may cancel at anytime.
January 22nd, 2015, 03:13 PM
nuthinbutpink

Just PM me.
June 3rd, 2015, 10:17 AM
Violette

Hi! I can't seem to find how to close my account out in Paypal. Can you please do it for me?
June 4th, 2015, 06:32 PM
Violette

Quote:

Originally Posted by nuthinbutpink

Just PM me.

Hi! Can you please close my account subscription?
January 8th, 2016, 11:50 AM
Keshet

Can I cancel my renewal?
January 8th, 2016, 02:38 PM
atomic sagebrush

You guys have to do this in Paypal - the settings are in Paypal and not this site.
January 13th, 2016, 01:31 AM
Keshet

How do we do it in PayPal? It's not showing up--but I just want to make sure that I don't autorenew.
January 14th, 2016, 01:44 PM
atomic sagebrush

There is a setting you go to, to alter the accounts you have set up to autorenew. I have never done it but I ~think~ it may be in the same place where you change your cards and add new ones???
January 14th, 2016, 02:01 PM
XXforhubby

Close account / cancel subscription

Log into PayPal, select settings, then scroll down and select profile, scroll down to payment settings and select pre approved payments, select gender dreaming, then click cancel at the top left. You will then get a confirmation that you have cancelled the reoccurring payment.

DS1[emoji125]🏼, DS2[emoji577], & DS3[emoji602] completes our family [emoji170]!
February 29th, 2016, 05:47 AM
niceforsecondtobegirl

Hi, could someone please cancel my subscription/account as well. I recently received an email that it was about to auto-renew but can't find out where to cancel the subscription. I just checked PayPal and it's not on there.

Thanks
February 29th, 2016, 08:28 AM
nuthinbutpink

Quote:

Originally Posted by niceforsecondtobegirl

Hi, could someone please cancel my subscription/account as well. I recently received an email that it was about to auto-renew but can't find out where to cancel the subscription. I just checked PayPal and it's not on there.

Thanks

YOu can PM me your paypal email and I can cancel it for you.
February 29th, 2016, 01:31 PM
atomic sagebrush

Thank you nuthin!

I do want to let you guys know, it IS on Paypal though.
July 12th, 2016, 03:21 PM
dream

I can't cose my account, when i contact genderdreaming by email nobody is answering!! That's just not done! I can't close it by pay pall because i forgot the password. This is a sad way of working from genderdreaming, just getting money from your account without notice.
July 12th, 2016, 03:33 PM
nuthinbutpink

Quote:

Originally Posted by dream

I can't cose my account, when i contact genderdreaming by email nobody is answering!! That's just not done! I can't close it by pay pall because i forgot the password. This is a sad way of working from genderdreaming, just getting money from your account without notice.

Hi there. I might have missed your email but if You PM me your paypal email, I am happy to take care of this for you. Paypal is always willing to help too. All you have to do is contact them but if you simply PM me, I will help.
July 12th, 2016, 03:41 PM
atomic sagebrush

Quote:

Originally Posted by dream

I can't cose my account, when i contact genderdreaming by email nobody is answering!! That's just not done! I can't close it by pay pall because i forgot the password. This is a sad way of working from genderdreaming, just getting money from your account without notice.

We always do our best, sometimes it takes us a few messages but we get it in the end and refund the money as well.

We are all doing our best to keep the site going and answering questions, etc. Please understand that we are just moms like the rest of you and do our best but it is not like amazon.com or something with 5000 employees doing our bidding. Just keep messaging till we catch you and we'll be happy to help.

You guys CAN indeed do this in Paypal and you can also retrieve your password from Paypal and fix it that way as well.
January 15th, 2017, 07:01 AM
Pinkhopewithwings

Hi there, sorry that be a pain, but I have been through the prompts above on my paypal page to cancel, but gender dreaming is not coming up in my pre-approved payments page, so I can't cancel it.
But i got the email today to cancel or renew..
Could I please be cancelled too?
Thanks
January 15th, 2017, 09:04 AM
nuthinbutpink

Quote:

Originally Posted by Pinkhopewithwings

Hi there, sorry that be a pain, but I have been through the prompts above on my paypal page to cancel, but gender dreaming is not coming up in my pre-approved payments page, so I can't cancel it.
But i got the email today to cancel or renew..
Could I please be cancelled too?
Thanks

If you can send me your paypal email, I cancel it for you.
March 30th, 2018, 04:46 AM
Daughter dreaming

Hi,

I would like to cancel my subscription, I don't have a paypal account however I am still being charged the membership through my credit card. Is it possible for an admin to pm me regarding this?
March 30th, 2018, 08:33 AM
nuthinbutpink

Quote:

Originally Posted by Daughter dreaming

Hi,

I would like to cancel my subscription, I don't have a paypal account however I am still being charged the membership through my credit card. Is it possible for an admin to pm me regarding this?

Hi there. You may cancel through paypal anytime but if you want to send me your paypal email, I am happy to do it for you. You get an email from paypal when you are charged and that contains your paypal email address.
April 1st, 2018, 12:03 AM
Daughter dreaming

Thank you so much for your reply, all sorted now. Also wanted to say this site has been great and I'm cancelling my subscription after successfully swaying and having a beautiful daughter.
April 1st, 2018, 09:17 AM
atomic sagebrush

Quote:

Originally Posted by Daughter dreaming

Thank you so much for your reply, all sorted now. Also wanted to say this site has been great and I'm cancelling my subscription after successfully swaying and having a beautiful daughter.

Thanks for updating us! Hugest congrats and wishing you all the best moving forward with your family! :)
January 12th, 2019, 09:48 PM
pinkin2011

Hi Nuthinbutpink I have tried to message you but for some reason it won’t go through. Could you please cancel my membership. Thanks!