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October 13th, 2015, 07:10 AM
#1
I've been charged twice form annual membership
Hi,
I was just going my paypal account and noticed that two payments have been charged to my paypal account for the annual membership. The first payment of $12 went out on 1st June followed by another $12 on 3rd June. Please get in touch. Thanks.
Started HT journey in Oct 2012 to balance our family with a
Cycle 1: Genesis, Nov '12, transferred 2 XY hatching blasts, BFN
Cycle 2: Genesis, Mar '13, FET 1 XY early blast, BFN
Cycle 3: HRC, Sept '13, 10 to PGD, 2 abnormal XY, 3 normal XX, No transfer. Absolutely devastated!!!
Cycle 4: Genesis planned FET, Feb '14 BFP, scan at 7 wks shows heartbeat
November 2014 - Our family is complete
is here - Thanks to Dr Savvas!
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October 14th, 2015, 06:56 PM
#2
Swaying Advice Coach
Has this been fixed yet???
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July 24th, 2016, 06:29 AM
#3
Hi Hun,
This hasn't been fixed yet. In fact, I have been charged twice again this year for the annual membership, two payments have been taken out of my account same as last year - the 1st payment on 1st June and the other on 2nd June
Started HT journey in Oct 2012 to balance our family with a
Cycle 1: Genesis, Nov '12, transferred 2 XY hatching blasts, BFN
Cycle 2: Genesis, Mar '13, FET 1 XY early blast, BFN
Cycle 3: HRC, Sept '13, 10 to PGD, 2 abnormal XY, 3 normal XX, No transfer. Absolutely devastated!!!
Cycle 4: Genesis planned FET, Feb '14 BFP, scan at 7 wks shows heartbeat
November 2014 - Our family is complete
is here - Thanks to Dr Savvas!
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July 24th, 2016, 08:25 AM
#4
IVF Advice Coach
Hi there. This happens when the original subscription auto-renews and the user buys another one before that happens thinking it is going to simply expire. If you PM me your paypal email, I can correct this for you!
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Post Thanks / Like - 2 Thanks, 0 Likes, 0 Dislikes
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July 25th, 2016, 02:48 PM
#5
Swaying Advice Coach
And ladies, if things are not fixed, please nag us until we do. We are working moms and do sometimes miss things, it is NEVER intentional and we only want everyone to have exactly what they want to pay for and no more.
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Post Thanks / Like - 0 Thanks, 1 Likes, 0 Dislikes
Congratulations! I am so happy for you now you can feel compeet!
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