Trying to purchase a personalized plan....... please help!!!

[dollych]

Hi,

I tried to purchase a personalized plan tonight off Atomic through pay pal, but it said 'unable to process your request at this time and unable to validate your account'. I signed into my pay pal account ok, but it wouldn't let me proceed to check out. Is this because I have an English account and was trying to pay English??.
I've had no problems with my account ever before.
Could you advise me please?. Thanks x

[bunnywabbit]

It sounds like PayPal has a glitch. I bought my plan in British pounds so don't think it's that. Maybe try again tomorrow.

[nuthinbutpink]

You'd have to call PayPal and ask. They are very helpful via phone. I can verify that it's working on our end though.

[dollych]

Yaaay!!!, just purchased my plan.... it must have been a glitch, you're right!!. Thanks xx

[Georgiasmom]

I purchased a plan with a rush a few days ago...when do I hear from someone? I want to make sure I'm not missing something.

[nuthinbutpink]

I purchased a plan with a rush a few days ago...when do I hear from someone? I want to make sure I'm not missing something.

Hi there. We do have your questionnaires and you should get a message with your plan soon! Thanks so much.

[atomic sagebrush]

I purchased a plan with a rush a few days ago...when do I hear from someone? I want to make sure I'm not missing something.

It was done and sent in to be posted in your custom forum ASAP!

[Georgiasmom]

I'm sorry to be annoying- I haven't had time to learn how to use this site. (Hence the custom plan!!) Will I get some sort of message when it arrives? And how do I find my custom forum? Sorry and thank you!!!

[atomic sagebrush]

Yes you'll get a personal message with a link in it and your custom forum is just the same thread your questionnaire is in. If you go into that thread, you will see that you can post at the bottom of your questionnaire, any questions you have. It should be up soon!

[Georgiasmom]

Hi! Can you tell me when I should be seeing it? I'm still a bit unsure if I'm looking in the right place because it sounds like it should already be posted but I'm not seeing it. Thank you!!!